All orders are shipped through the U.S. Postal Service located in Greenville, NC. Orders are typically processed within 2-3 business days of being placed. Domestic shipments usually arrive within 5-10 business days, while international shipments can take 2-6 weeks depending on location.
Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the customer's responsibility.
HeyTVM is not responsible for lost, stolen, or damaged packages. Any claims must be submitted to USPS by the customer. HeyTVM is not responsible for orders sent with an undeliverable or incorrect mailing address. In the event the order is returned, the customer is responsible for any additional shipping charges.
No refunds unless a mistake was made on our end. All sales are final. Exchanges for clothing will only be accepted if the desired size is available.